2024-0225 System Administrator Support for Academy Learning Environment

Duties: 

• Regularly update and patch all software systems to ensure they are secure and up to date,
• Implement strong security protocols such as multi-factor authentication, access control and data encryption to protect sensitive data.
• Monitor the network for performance issues and suspicious activity and promptly respond to security threats,
• Regularly backup critical data and test the restore process,
• Develop and maintain documentation and procedures for IT processes and systems to ensure consistency and efficiency,
• Enhance and support the ALE virtualization platform,
• Automate repetitive tasks and implement monitoring tools to reduce workload and improve efficiency,
• Proactively identify and resolve issues before they become a problem,
• Continuously evaluate and optimize the IT infrastructure to ensure it meets the Academy’s’ needs and goals.
• Provide User Support
• Performs other duties as may be required.
• Documentation of IT processes and procedures, including system configurations and network diagrams.
• Recommendations for improvements of security procedures and technologies

Requirements: 

1. The candidate has a NATO SECRET security clearance, provided by the national security
organization valid at the time of submission of the bid and covering the period of the
contract
2. Fluent in English and must be able to read and write technical and user documentation.
3. Experience in Microsoft computer network architecture and maintenance.
4. Experience working with virtualization technologies including VMWare.
5. Experience in creating technical documentation.
6. Experience in network and system security.
7. Experiencing in computer scripting.
8. Recent experience on performing low level system administration tasks on a NATO
accredited system.
9. Recent experience in working with a system adhering to NATO security guidelines.
Desirable qualifications and experience
1. Experience in administering a network within the NATO enterprise.
2. Good technical knowledge of NATO CIS Security governance and policy for local area
network and enterprise networks.
3. Cybersecurity training and/or certifications, such as COMPTIA Security .
4. Prior experience of working in an international environment comprising both military and
civilian elements