SC2025/004053, Cyber Incident and Cyberspace Operations Information Management

Duties

• Create and Maintain a list of stakeholders - with their respective point of contact - in the NCSC tools. The NCSC Tools are composed of :
• Atlassian Confluence, including any plugins installed on the instance
• Atlassian JIRA, including any plugins installed on the instance
• Microsoft Powerpoint
• Microsoft Word
• Microsoft OneNote
• Microsoft Outlook
• Microsoft Sharepoint
• The wording "tool" or "tools" has to be understood in this whole SoW as one or a combination of the list above, on one or several standalone NATO classified network, as directed by NCSC.
• Expert advice on how to use the non-Microsoft tools will be provided by NCSC.
• Assist in any meeting preparation that s/he will be called upon by taking preparatory notes based on the discussion with NCSC personnel, build a suitable agenda for the meeting, find suitable time to schedule the meeting with the stakeholders as well as a room and videoconference (VTC) setup, invite the stakeholders and manage the possible rearrangement of the meeting schedule.
• This activity will be supported by NCSC tools.
• The qualifying meetings meet ANY of the following criteria:
• NCSC Weekly Branch Head Meetings
• Weekly Meeting supporting the Cyber Operations Management System (COMS) Steering Group (SG)
• Weekly Meeting supporting the Information and Knowledge Management (IKM) SG
• Meeting for which one the invited NCSC personnel (remotely) is at least of NATO grade G-17 or OF-3
• Meeting involving at least one other party than NCSC

Requirements

Experience:

• Experience in notetaking, including the transcription of manual notes into IT software.
• Experience in summarizing discussions, identifying relevant points and action items.
• Experience in developing/working in a collaborative atmosphere (internal meeting and touch-points discussions to improve the quality of services).
• Experience in working in the field of IT or Cyber Security.

Skills:

• Language proficiency in English meet or exceed the NATO
• STANAG 6001 Level 3 "Professional Proficiency".
• Strong reporting skills to various levels of seniority.
• Dealing with the utmost reserve about expressing his/her opinion during meeting with stakeholders.
• Accuracy and attention to detail.
• The incumbent should possess the following competencies:
• Working with People, Presenting and Communicating Information,
• Writing and Reporting, Applying Expertise and Technology,
• Delivering Results and Meeting Customer Expectations, Deciding and Initiating Action, Achieving Personal Work Goals and
• Objectives and Working with People.