C004402, GIS – IT Engineer

Duties

• Perform 2nd and 3rd level support for NATO Core GIS;
• Performs O&M of the Core GIS IT Reference and Support environments;
• Act as a technical expert and takes responsibility to monitor the enterprise incident management system, manage incident resolution, diagnose faults, determine root causes, and provide technical expertise to resolve incidents and their causes;
• Assists in the roll-out of system changes in the current Core GIS software baseline;
• Act as the technical subject matter expert to the development of future Core GIS baselines;
• Define installation and accreditation documentation for the Core GIS system;
• Assist with the Core GIS baseline User Acceptance;
• Assists the roll-out of new or upgrades of Core GIS systems;
• Assist with maintaining all Core GIS course documentation and IT in line with the latest approved Core GIS;
• Provide Core GIS system training.

Requirements

• Nationally recognized/certified university qualification in a GIS, IT, Computer or Software related discipline and a minimum of 6 years post-related experience.
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 3 years extensive and progressive expertise in duties related to the function of the post;
• Valid security clearance at minimum NATO S*CR*T level;
• Excellent knowledge of the overall Esri ArcGIS Product Suite;
• Excellent knowledge in the installation and configuration of Esri ArcGIS Enterprise, Server, Portal and other components;
• Strong experience with design, integration and implementation of Enterprise GIS solutions;
• Experience with VMWare virtual server implementation, optimization and management;
• Proficiency with Python, ArcPy, Powershell or other scripting tools;
• Expertise in IT infrastructure and platform services (such as databases, virtualization platforms, network components) to the extent as it is required for the design and operation an enterprise system;
• Professional experience with direct customer contact and then direct interaction with customers.
• Solid experience in working in a Microsoft environment with shared data access;
• Ability to independently plan and execute assigned project tasks under guidance, taking into account policies, programme goals, priorities, funding and other planning constraints;
• Ability to receive and execute tasking in accordance with direction from NCI Agency staff;
• Ability to work on its own and as part of a team;
• Strong listening and communication skills in English;
• Highly motivated, good communication skills, team player.