C004713, Operations and Exercise (OPEX) Planner

Main Duties

The OPEX Planner supports MARCOM operations by coordinating CIS requirements for NATO maritime operations and exercises. The role focuses on planning, stakeholder coordination, and service delivery management within a secure NATO environment.

Key responsibilities include:

• Capturing and coordinating all CIS requirements for SNF Flagship handovers, including NATO equipment (e.g., UHF TACSAT)

• Organising and coordinating pre-installation ship surveys and CIS transfers during handover

• Planning and managing PLT012 service delivery for MARCOM operations and exercises

• Creating and managing tickets in the NCIA ITSM system

• Coordinating with MARCOM, technicians, and stakeholders for ongoing and future operations/exercises

• Arranging port/ship access for TDY personnel supporting operational events

• Ensuring smooth service delivery from requirement intake through implementation

Required Profile

• Valid NATO Secret security clearance

• Minimum 2 years’ experience in ICT service delivery

• Minimum 2 years’ experience in ICT engineering or secure network management

• Relevant technical/vocational education with 3–5 years of related experience (depending on qualification level)

• Experience working in secure, structured IT environments

• Strong coordination and multitasking ability

• Excellent written and verbal English (NATO STANAG Level 3 / CEFR B2–C1)

• Strong analytical and problem-solving skills

• Ability to remain calm under pressure and provide user-focused support

• Collaborative mindset with strong stakeholder communication skills

Desirable Experience

• Experience with NCI Agency or NATO CIS environments

• Familiarity with NATO policies and procedures

• Knowledge of deployable CIS environments

• Agile methodology exposure