7044
04-08-2020
Junior Engineer - CIS Acceptance Analyst
Mons, BE

RFQ: 2020-0055

Duties

a. Support project acceptance for the SHAPE CIS projects as assigned.
b. Develop Operational acceptance criteria (OAC) based on a thorough analysis of Operational Requirements (functionality, performance and other characteristics) from a stakeholders or usage perspective.
c. Map Operational acceptance criteria to test cases based on the Requirements traceability matrix;
d. Establish current baseline for current delivered services (in case of replacement)
e. Plan and conduct or witness comprehensive set of tests (validation, pre-migration, post migration, site acceptance, performance, availability, failover) in coordination with NCIA Service lines and SHAPE J6 Service Operational coordinators
f. Plan and conduct or witness Service based testing – utility – to confirm if service delivers the required functionality (for each type of service and each type of user)
g. Review test cases for Incident management / event management
h. Review Test cases and Test Document Package Test Plan, and Test readiness for the assigned projects.
i. Assess the evidence from the tests and KPIs
j. Support ACO staff to witness selected tests which are related to the OA
k. Support ACO to collect evidence to demonstrate OAC
l. Witness and asses results from Quality based testing – Successful test completion is a prerequisite for any transition or migration activity
m. Witness and asses results for Site acceptance
n. Conduct Operational Test and Evaluation (OTE) in conjunction with ACO as required and agreed with them. This will assure the proper functioning of the E2E service.
o. Assure that any remaining defects to the technical systems are fixed or have acceptable work-arounds or are captured as deficiencies.
p. Assure that user is ready to use the new service.
q. Assure that the NCIA will be able to meet the service targets identified in the SLA.
r. Assure that technical and personnel transition activities such as training, end-user equipment deployment and legacy equipment de-commissioning are completed as
required.
s. Provide support to RFC Evaluation by conducting all quality control steps required of the Agency change management processes;
t. Performs other tasks duties as may be required.

Qualifications

Essential:

  • A Master of Science (MSc) degree at a nationally recognised/certified University in a related discipline (Computer Science or Engineering), with 2 years post-related experience; Or a Bachelor of Science (BSc) degree at a nationally recognised/certified University in a related discipline, with 4 years post related experience;
  • Recent experience in the planning and execution of acceptance testing activities;
  • Experience with ITIL v3;
  • Knowledge of software/system/service life cycle management and quality management preferably in a Prince 2 & ITIL environment;
  • Working-level knowledge of MS-Office, Project, Visio and SharePoint;
  • Ability to communicate effectively, orally and in writing with good briefing skills.

Desirable:

  • International Software Testing Qualifications Board (ISTQB) certification at the foundation level;
  • Experience in CIS projects within the domain of Core communications and IT infrastructure;
  • Prior experience of working in an international environment comprising both military and civilian elements;
  • Knowledge of NATO responsibilities and organization including ACO and ACT.

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