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• Full life cycle server infrastructure: architecture, design, administration, implementation and support including CPU, memory, disk utilizations/capacity planning and adjusting new requirements as well as monitor and audit system utilization, and performance with focus on VMware virtualization• Defines improvements increased system reliability and performance• Deploy SCCM patches to Windows servers from AOR• Acts as the technical liaison between operations teams, engineers and architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability• Participates in short- and long term planning efforts with stakeholders and IT groups• Communicates events to stakeholders, IT teams, and leadership• Coordinates changes across multiple systems.• Schedule, coordinate and lead planned downtimes• Accurately update comments and status to tickets via ticketing system• Participate in on-call activities• Might need to work on scheduled maintenances, service-affecting activities and contingency work outside of regular business hours• May need to travel to other NCIA units in other countries, service affecting activities and contingency work outside of regular business hours