Account Executive (CDT)

Brussels, BE Deadline: 15-09-2026 Posted: 01-09-2026 #17464

C004891, Account Executive (CDT) 

Duties

  • Act as the primary customer contact for service discussions, strategic engagement, and escalations.
  • Manage business intake and monitor price-proposal development for PoWs and UCRs.
  • Track requests throughout the project lifecycle and communicate progress to sponsors.
  • Participate in project-status reviews covering PoWs, UCRs, and CRFs.
  • Coordinate Project Highlight Reports, including timely release and project closure.
  • Ensure customer purchase orders are received on time.
  • Coordinate with Finance to issue invoices according to agreements.
  • Manage relationships with sponsors and NCIA stakeholders.
  • Resolve issues and ensure customer requests are assigned and answered promptly.

Essential requirements

  • Relevant bachelor’s or master’s degree plus at least 5 years of related experience, or equivalent qualifications and relevant professional or military experience.
  • Strong knowledge of project- and service-management principles.
  • Project management and in-service support planning experience.
  • Experience developing, acquiring, implementing, or sustaining major Command and Control systems or programmes.
  • Experience preparing, managing, and promoting service proposals.
  • Strong customer relationship management skills.
  • Excellent written, verbal, presentation, briefing, and reporting abilities.
  • Proficiency with Microsoft Office and project-planning tools.
  • NATO Secret clearance.

Desirable background

  • Account-management experience in a business or military organisation relevant to NATO.
  • Experience working with NATO-related customers, programmes, or operational environments.

Location: Brussels, Belgium
Arrangement: Full-time on-site
Working conditions: Normal office environment

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