Business Services Project Manager for Procurement
Duties
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Lead and manage business services projects and programmes within NATO’s Procurement domain, ensuring delivery within agreed scope, timelines and budgetary constraints.
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Coordinate the Procurement stream of NATO’s Business Services Transformation programme, ensuring alignment across enterprise-wide initiatives.
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Lead the Enterprise Procurement Process Harmonisation exercise, including planning, stakeholder engagement, coordination and facilitation of working sessions.
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Engage and collaborate with stakeholders across NATO entities, including Procurement, Legal, Finance, HR and other relevant business functions.
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Identify, monitor and manage dependencies between Procurement transformation activities and related initiatives, including ERP implementation, cloud migration, data platforms and other enterprise business services.
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Maintain project documentation, plans, risk and issue registers, and other relevant project management artefacts.
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Identify project risks and issues, develop mitigation measures and support their resolution.
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Prepare briefing materials, options analyses and recommendations to support senior-level decision-making on Procurement transformation, process harmonisation and Procurement cloud/ERP initiatives.
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Provide subject matter expertise and advisory support on Procurement business services, ERP implementation and cloud-enabled Procurement solutions.
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Advise on market developments, industry best practices and lessons learned from large-scale Procurement transformation, ERP implementation and cloud-based programmes.
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Support alignment between Procurement business requirements, enterprise architecture, cloud adoption, data management and NATO’s wider digital transformation objectives.
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Review Procurement-related project documentation, process materials, solution approaches and delivery artefacts, providing recommendations to improve quality, consistency and delivery confidence.
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Support stakeholder engagement across NATO entities to ensure transformation activities reflect operational requirements, enterprise priorities and agreed harmonisation objectives.
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Ensure deliverables meet agreed quality and acceptance criteria, project milestones are achieved on time, and documentation and knowledge transfer are completed.
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Comply with NATO security protocols, data protection guidelines and applicable operational procedures.
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Report to the assigned CDT Team Lead and undertake limited travel to NATO bodies and committee meetings in NATO countries when required.
Requirements
Mandatory
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Minimum 8 years of relevant experience in digital transformation, specifically within Business Services, with significant experience in the Procurement domain.
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Proven experience leading Procurement transformation, ERP implementation and business services projects in large international organisations.
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Experience with transformation initiatives involving cloud-enabled solutions, data platforms and enterprise-wide process harmonisation.
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Demonstrated experience in Procurement process design, process harmonisation and business transformation.
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Proven programme and project management experience, preferably in complex, multi-stakeholder environments.
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Strong ability to engage, manage and influence senior executive stakeholders.
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Excellent written and verbal English communication skills, including the ability to prepare written materials and present complex concepts clearly and concisely.
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Valid NATO SECRET security clearance before being considered for the position.
Desirable
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Experience working within NATO and knowledge of relevant NATO policies.
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Familiarity with market solutions in Procurement, ERP and enterprise business services.
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Experience with commercial cloud provider platforms and/or on-premises cloud platforms.
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Project or programme management certification, such as PRINCE2, PMP or equivalent.
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Experience navigating complex multinational environments, including NATO or military contexts.
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Understanding of Enterprise Architecture frameworks, such as TOGAF.
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Knowledge of IT governance frameworks, such as COBIT, and service management practices, such as ITIL.