Communication Event Officer

Duties & Responsibilities – Communication Event Officer

• Plan, coordinate, and deliver internal and external events including workshops, conferences, official visits, and stakeholder engagements.
• Manage end-to-end event logistics, including venue coordination, scheduling, invitations, travel coordination, communications, and operational support.
• Develop and implement communication plans to promote events, increase participation, and ensure effective information dissemination.
• Provide on-site event support and ensure smooth execution while resolving operational or communication issues in a timely manner.
• Evaluate event outcomes, gather lessons learned, and prepare post-event reports with recommendations for improvement.
• Collect, consolidate, and manage stakeholder and customer feedback received through events and other communication channels.
• Analyse engagement trends and feedback data to improve communication effectiveness and stakeholder experience.
• Coordinate with internal departments and external stakeholders to implement communication and process improvements based on feedback analysis.
• Prepare reports, briefings, dashboards, and presentations for senior management regarding communication activities and event performance.
• Provide guidance to staff on professional stakeholder interaction and feedback handling procedures.
• Support senior leadership in the development and implementation of communication strategies and outreach initiatives.
• Draft and disseminate key messages, announcements, newsletters, memos, and strategic communication material for internal and external audiences.
• Plan, execute, and evaluate communication campaigns across multiple channels.
• Lead and support communication and event-related projects and initiatives.
• Coordinate the design, development, and production of communication and marketing materials supporting events and organizational initiatives.
• Ensure all communications comply with organizational branding, messaging, and communication standards.
• Maintain and update the organization’s media and image library, including event photography and communication assets.
• Manage and update executive communication platforms, including the Chief’s blog and related communication channels.
• Work closely with the Information and Knowledge Management (IKM) Officer to ensure SharePoint and digital communication content remains accurate, current, and engaging.
• Collaborate with internal teams and partner organizations to develop innovative communication and event strategies.

Requirements

Education & Experience

• Bachelor’s degree from a nationally recognised/certified university in Communications, Public Relations, Marketing, Event Management, Journalism, or a related discipline.
• Up to 1 year of relevant post-graduate professional experience in communications and/or event management.

Essential Skills & Competencies

• Experience planning, coordinating, and delivering events effectively.
• Strong written and verbal communication skills in a professional international environment.
• Excellent organisational and multitasking abilities with the capacity to manage multiple priorities simultaneously.
• Experience engaging and collaborating with stakeholders across different organisational levels.
• Ability to develop and deliver communication activities across multiple communication channels.
• Strong analytical skills with the ability to assess feedback, identify trends, and recommend improvements.
• Ability to prepare clear, concise, and professional reports and presentations.
• Proficiency with Microsoft Office Suite and digital communication tools.
• Experience using Customer Relationship Management (CRM) platforms and toolsets.
• Professional, proactive, and capable of working independently as well as collaboratively within a team environment.

Desirable Qualifications

• Experience supporting senior management communication activities.
• Familiarity with SharePoint content management and internal communication platforms.
• Experience in international, governmental, or defence-related environments.
• Knowledge of branding, media management, and digital content creation.