Key Duties & Responsibilities
- Analyse business needs and map as-is / to-be processes
- Identify gaps and recommend improvements
- Develop business cases aligned with scope, cost, and timelines
- Gather and document business & functional requirements
- Support project delivery by ensuring solutions meet requirements
- Coordinate and facilitate User Acceptance Testing (UAT)
- Collaborate with project managers, technical teams, and stakeholders
- Support procurement and budget-related activities
- Contribute to project meetings and provide regular reporting
- Assist with business process re-engineering (BPR) and change management
Education Requirements
- Bachelor’s degree in:
- Information Systems
- Business Administration
- or related field
Experience Requirements
- Minimum 5 years’ experience in ICT Business Analysis
- Strong experience in:
- Business process modelling (BPMN, BABOK)
- Functional analysis (use cases, data flows, process mapping)
- Requirements gathering and documentation
- Experience working in international environments
- Ability to understand and evaluate technical solutions
Skills & Knowledge
- Strong understanding of:
- Business analysis methodologies
- Project management frameworks (e.g. PRINCE2)
- Good awareness of technology trends and solutions
- Ability to:
- Translate business needs into technical requirements
- Assess risks and recommend solutions
- Excellent communication and stakeholder management skills
- Strong report writing and documentation abilities
Desirable Skills
- Experience in AI solution analysis or implementation
- Experience in international or governmental organisations (e.g. NATO)
- Experience running workshops, meetings, and presentations
Other Key Requirements
- Active NATO SECRET clearance (mandatory)
- Fluent English (advanced level required)
- Ability to work full-time on-site in Brussels
- Willingness to travel occasionally
Deliverables
- Business requirements and documentation
- Business cases
- Project reports and updates
- Budget forecasts
- Support successful project delivery outcomes
Working Conditions
- Full-time on-site at NATO HQ, Brussels
- Standard NATO working hours
- Contract until Dec 2026 ( possible extensions to 2028)