Operational Readiness Knowledge Manager (FLAGCIS)

Duties

• Responsible for the standardization, consolidation, and preparation of system documentation for the FLAGCIS (maritime deployable communication & information system modules).
• Publishes, communicates, and implements a realizable information knowledge management (IKM) plan for operational system documentation for the FLAGCIS system to include timelines, deliverables, as well as responsibilities for drafting and approval.
• Assists in the production, validation, and refinement of system-level and technical documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals.
• Supports the coordination of documentation of infrastructure and CIS connectivity requirements to upgrade facilities for FLAGCIS.
• Monitor, records, and reports progress of IKM plan fulfillment, while recording observations and exceptions, proposing alternate production plans in case of unforeseen circumstances.
• Provides advice to key stakeholders including, but not limited to: NCIA Service Level and Service Delivery Managers, Service owners, Commander CSU, Branch Heads, Principal Technicians, MARCOM HQ personnel, and AIRBUS technicians.
• Provides support to FLAGCIS validation and integration Technician as required.
• The services under this contract shall be performed primarily on-site at the designated Agency location.
• The mandatory working time shall be 38 hours per week, to be performed Monday to Friday between 09:00 and 17:00, in accordance with Agency practices.
• When remote work is authorised, the Contractor shall: maintain reliable communication with the Agency, remain available during the agreed working hours, and ensure secure access to all required Agency systems, networks, and documentation platforms.
• All access and connectivity shall comply with applicable Agency security regulations, information assurance policies, and data protection requirements.
• Where required for official duties and subject to prior authorisation by the Agency, the Contractor may be permitted to operate Agency vehicles.

Requirement

• Higher vocational diploma with a focus in Information Technologies or related discipline.
• Minimum 5 years of relevant hands-on experience in creation, planning and management of Information and Knowledge Management of Technology related artefacts.
• Expert knowledge of MSOffice suite is required.
• Ability to write clear and concise technical documentation and user guides is required.
• Effective oral and written communication skills in English are essential.
• This position requires personnel to be able to work on board naval vessels including use of ladders and exposure to confined spaces.
• Personnel must have individual medical and personal liability cover.

Preferences

• Bachelor's or Master's degree in Computer Science, Information Technologies or related discipline.
• Experience in creating Information Knowledge Management Plans.
• Experience in drafting technical documentation, including but not limited to: system-level and technical documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals.