Project and Service Management Assistant

Duties

• A Project and Service Assistant is responsible for assisting project managers and service teams with day-to-day operations, ensuring tasks are completed on time and within scope.
• They coordinate schedules, organize meetings, prepare documentation, track project progress, and maintain accurate records.
• The role may also handle service requests, monitor deadlines, manage invoices or purchase orders, and support reporting activities.
• Maintaining quality standards, resolving minor issues, and escalating more complex matters to senior staff are also key responsibilities.
• The contractor will provide support services and deliverables as follows: Project management support
• The contractor will provide support services and deliverables as follows: Support project-related presentations and documentation
• The contractor will provide support services and deliverables as follows: Oversee and maintain data quality in Business Management Tools
• The contractor will provide support services and deliverables as follows: Support issuance of Purchase Requests, Purchase Orders and Operational Level Agreement
• The contractor will provide support services and deliverables as follows: Produce Meeting minutes and note taking for project meetings and Project/Programme board
• The contractor will provide support services and deliverables as follows: Manage and coordinate project-related meetings
• The contractor will provide support services and deliverables as follows: Stakeholder support

Requirement

• At least 3 years' experience in a progressively responsible project administrative support role involving;
• Experience in organizing and maintaining project documentation, ensuring version control, and archiving;
• Experience of documentation management systems and data analysis tools (e.g., Excel, SharePoint);
• Experience with Project management and/or Enterprise Resource Planning tools;
• Experience in the use of Business Information (BI) Tools to generate accounting and finance reports (including time accounting);
• Proven experience in preparing status reports, and providing risk assessments;
• Proficiency in tracking project milestones, timelines, budgets, and progress reporting;
• Experience serving as a liaison between stakeholders, responding to queries, and distributing updates;
• Knowledge of project budgeting and experience in tracking and reporting on financial performance;
• Experience in organizing meetings, conferences and events, coordinating with various stakeholders.
• Valid security clearance at minimum NATO SECRET level;
• Knowledge of NATO responsibilities and organization.