Install, configure and maintain NATO-wide Public Key Infrastructure (PKI/NPKI) systems and components.
Manage NPKI virtualised infrastructure, networking components and hardware infrastructure.
Install and maintain LDAP directory services and supporting HTTP services.
Configure, integrate and maintain Enterprise Mobile Mobility solutions.
Manage Online Certificate Status Protocol (OCSP) and Time Stamp services.
Maintain NPKI-dedicated databases and perform database administration.
Deploy, integrate and manage Card Management Systems.
Manage Hardware Security Module (HSM) firmware upgrades and ongoing maintenance.
Analyse Certificate Authority logs, troubleshoot alarms/errors and monitor user activity.
Support smart-card enrolment and certificate creation processes.
Perform day-to-day PKI operations, including management, backup and restore.
Provide 2nd and 3rd level technical support to NPKI customers and ITM Operating Authorities.
Provide technical assistance to the NPKI Mitigation project team.
Design and implement new PKI components and services.
Create and maintain Standard Operating Procedures (SOPs) and technical documentation for NPKI services.
Investigate network faults, security incidents and performance issues and implement technical improvements.
Support the integration of cybersecurity tools into NATO CIS environments.
Conduct testing, validation and acceptance activities for cybersecurity capabilities.
Produce technical documentation including installation guides, configuration baselines, test plans, test reports, SOPs and security hardening guides.
Provide technical advice on cybersecurity architecture, tool configuration, system integration and operational improvements.
Coordinate with project managers, system engineers, network engineers, security architects and operational stakeholders.
Ensure solutions comply with applicable NATO security policies, operational requirements and technical standards.
Support operational handover, knowledge transfer and training activities.
Participate in technical meetings, reviews, workshops and coordination activities with NATO, national and industry stakeholders.
Be available to work outside normal office hours when required for operational needs or crises.
Travel to other NCIA, NATO and mission-led locations when required.
Requirements
Bachelor’s degree from a nationally recognised/certified university in a relevant discipline, with at least 3 years of post-related experience.
Alternatively, candidates without a degree may exceptionally qualify with at least 10 years of extensive and progressive relevant experience.
Minimum 5 years of practical experience in cybersecurity or a related technical field.
Extensive knowledge of IP-based networking technologies and systems, including network security.
Practical experience configuring routers and switches.
Strong systems administration experience with:
Windows Server
Red Hat Enterprise Linux (RHEL)
VMware/vSphere
Knowledge of computer and communications security, networking principles and vulnerabilities affecting modern operating systems and applications.
Practical SQL database administration experience.
Extensive experience with backup and restore of operating systems and infrastructure.
Practical scripting experience with Python and PowerShell.
Practical automation experience with Ansible.
Strong knowledge of SSL, TLS and OpenSSL.
At least 5 years' experience in network installation, testing and integration.
Experience with network support, including network management tools, performance monitoring and network maintenance.
Experience with network migration projects and troubleshooting/resolution of network problems.
Experience configuring, maintaining and repairing SAN, servers, tape libraries and VMware/vSphere environments.
Experience managing infrastructure installation projects, system installation/decommissioning, installation monitoring and quality plans/method statements.
Strong experience in system integration, including integration builds, hardware configuration, integration testing, failure analysis and fault diagnosis.
Experience with configuration management and administration of configuration items.
Experience with problem management, root-cause investigation and implementation of corrective/preventive measures.
Recent and relevant experience with Juniper, Palo Alto and RSA NetWitness.
Experience designing and configuring IT infrastructure, particularly routing, switching and virtualisation technologies such as VMware.
Proven ability to deliver technology, systems, solutions and capabilities for industry, government or military organisations.
Experience deploying solutions into operational military environments is advantageous.
Previous experience working with NATO and/or national military organisations is desirable.
Ability to work independently and collaboratively, including monitoring, coordinating and supporting industry teams.
Excellent English communication and technical writing skills.
English proficiency at NATO STANAG 6001 Level 3 (Professional Proficiency) or higher.
Very good communication, analytical and problem-solving skills.
Experience working for or supporting a military or governmental organisation is desirable.