Senior Engineer DCS (NaaS)

Duties

• Design, implement, and maintain enterprise WiFi infrastructure across offices, campuses, warehouses, and remote sites.
• Perform RF surveys, wireless capacity planning, coverage optimization, and interference analysis.
• Configure and support wireless controllers, access points, guest networks, and secure authentication services.
• Troubleshoot complex WiFi issues including roaming, latency, coverage gaps, authentication, and client connectivity.
• Monitor wireless health using Splunk and other monitoring platforms; create dashboards, alerts, and performance reports.
• Analyze logs and telemetry data to proactively identify wireless risks and service degradation.
• Develop automation solutions using Python or Ansible to streamline wireless provisioning, audits, and standards compliance.
• Utilize wireless monitoring tools to track coverage, client experience, device health, and performance trends.
• Lead incident response for critical wireless outages and restore service within SLA targets.
• Perform root cause analysis and implement preventive improvements to reduce recurring wireless issues.
• Serve as senior escalation point for complex wireless problems and strategic initiatives.
• Mentor junior engineers and share best practices in wireless design and troubleshooting.
• Lead wireless projects such as office rollouts, hardware refreshes, migrations, and technology upgrades.
• Maintain accurate documentation, standards, and operational procedures for the wireless environment.

Requirement

• Minimum CCNP Enterprise (Wireless concentration preferred), CWNP, or equivalent advanced wireless certification.
• 7 years of hands-on experience in enterprise WiFi engineering and operations.
• Strong expertise in wireless LAN technologies including 802.11 standards, RF design, roaming, channel planning, and interference mitigation.
• Advanced knowledge of enterprise WiFi platforms such as Cisco, Aruba, Meraki, Juniper Mist, or similar.
• Experience with Splunk for monitoring, log analysis and troubleshooting.
• Hands-on knowledge of network and wireless monitoring tools.
• Strong understanding of AAA services such as RADIUS, TACACS , Cisco ISE, ClearPass, or similar NAC solutions.
• Experience with incident management, root cause analysis, and major wireless outage resolution.
• Experience mentoring engineers, leading projects, and acting as senior escalation point.

Preferences

• Network automation skills using Python or Ansible is a nice to have.