Senior Engineer (IDAM

Senior Engineer (IDAM) — Request C005518

Supports NATO’s Enterprise Identity and Access Management services, focusing on Microsoft Identity Manager (MIM), directory synchronization, Active Directory and Federation Services under the direction of the EIDAM Service Delivery Manager.

Main duties

• Install, operate, maintain and centrally administer MIM, Active Directory and Active Directory Federation Services.
• Diagnose and resolve complex identity management and synchronization issues, particularly within the MIM Synchronization Engine.
• Handle customer incidents, conduct root-cause analysis and develop new MIM Management Agent rules.
• Plan and implement maintenance, configuration and installation activities.
• Implement disaster recovery procedures to protect directory data integrity.
• Develop and maintain Standard Operating Procedures and recommend continuous service improvements.
• Advise development, operations, security teams, subject matter experts and project managers on identity management and directory synchronization.
• Support NATO exercises as required.

Experience and requirements

• Graduate degree in Computer and Information Systems Technology, or an equivalent qualification or relevant professional accreditation.
• IT experience focused on Identity and Access Management.
• At least 10 years of enterprise experience installing and maintaining Directory Synchronization Services.
• At least 10 years of expertise implementing and maintaining Active Directory and Federation Services across interconnected and federated domains and forests.
• Ability to manage multiple tasks and projects and collaborate across teams.
• Fluent spoken and written English.
• NATO COSMIC TOP SECRET security clearance required.

Technical expertise

Assignment conditions