Senior Officer (Resource and Portfolio Management)
Duties & Role
Senior Officer (Resource and Portfolio Management)
The Senior Officer (RPM) supports the Head of the RPM Office and the COO in leading planning, monitoring, and reporting activities at Level 1 across financial resources, portfolios (projects and services), and workforce management within NCI Agency organisational entities and Corporate Functional Areas (Finance, COO, CPO).
Key Duties
1. Portfolio Management
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Engage and influence senior managers to ensure portfolio alignment with agreed business objectives.
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Lead the definition and management of portfolios consisting of programmes, projects, and ongoing services.
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Plan, schedule, monitor, and report on portfolio-related activities and performance.
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Ensure portfolio components contribute to overall organisational objectives.
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Identify portfolio-related issues and risks; recommend and monitor corrective actions.
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Collect, summarise, and report portfolio performance metrics and status.
2. Portfolio, Programme & Project Support
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Support programme/project control boards, assurance teams, and quality review meetings.
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Provide project support services and recommend project control solutions.
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Set up and provide guidance on project management tools, software, processes, and techniques.
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Provide guidance on individual project proposals.
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Deliver cross-programme perspectives on risk, change, quality, finance, and configuration management.
3. Business Situation Analysis
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Analyse complex and ambiguous business situations using a holistic approach.
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Identify problems and opportunities and contribute to selecting appropriate analytical techniques.
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Conduct root-cause analysis and develop recommendations for improvement.
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Engage and collaborate with operational stakeholders.
4. Workforce Planning
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Gather, maintain, and analyse workforce capability and skills data.
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Perform gap analysis aligned with business strategy and future requirements.
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Contribute to workforce planning to meet current and future demand.
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Coordinate ongoing workforce planning activities and maintain skills inventories.
5. Internal Controls
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Evaluate audit trails and operational processes.
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Participate in testing and reviewing internal controls.
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Apply technology-based solutions to improve internal control processes.
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Maintain internal control documentation and recommend enhancements.
6. Additional Responsibilities
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Act as Fund Manager for the CIO Travel Budget.
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Lead development and reporting of CIO Key Performance Indicators (KPIs).
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Manage CIO inputs in the Tasker Tracker for Agency-wide staffing and coordination.
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Deputise for higher-grade staff when required.
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Perform other duties as assigned.
Requirements
Education
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Bachelor’s degree from a nationally recognised university in a relevant discipline and at least 3 years of post-related professional experience;
or -
In exceptional cases, no degree may be compensated by a minimum of 10 years of extensive and progressive relevant experience.
Experience
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Work experience with financial concepts, including funding streams, resource planning, and budget levelling.
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Proven experience in resource management, including planning and allocation of costs and resources.
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Prior experience with SNOW and EBA tools is an advantage.
Skills & Knowledge
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Strong portfolio, programme, and project management support skills.
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Analytical and problem-solving abilities in complex environments.
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Stakeholder management and coordination with internal and corporate entities.
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Familiarity with internal controls and audit processes.