Service Engineer (Early Engagement)

Braine-l'Alleud, BE Deadline: 07-07-2026 Posted: 24-06-2026 #17050

Main Duties

  • Gather, define, prioritize, and manage business and technical requirements.
  • Work with stakeholders to understand needs and translate them into solutions.
  • Support system and software development projects, ensuring delivery aligns with standards, security, and business objectives.
  • Develop and maintain technology roadmaps and future development plans.
  • Support system integration activities, testing, and configuration of technical solutions.
  • Coordinate with internal teams, customers, architects, and project teams to ensure smooth transition of requirements into projects.
  • Analyze business and technical problems and contribute to solution design.
  • Promote standardization, quality, modern technologies, service-based approaches, and outsourcing of commodity services.
  • Maintain strong relationships with customers and technical stakeholders.
  • Prepare documentation, reports, and progress updates.
  • Deputize for senior staff when required.

Essential Requirements

Education

  • Bachelor's degree in a relevant field plus 2 years of relevant experience; or
  • 6 years of relevant professional experience in place of a degree.

Experience

  • ICT solution design, software development, or system delivery planning for large C4ISR projects.
  • Identifying and evaluating emerging technologies.
  • Developing technology roadmaps.
  • Managing relationships with technical stakeholders.
  • Strong analytical and systems-thinking skills.
  • Facilitating technical discussions with multidisciplinary teams.
  • Presenting complex technical concepts to both technical and non-technical audiences.

Desirable Qualifications

  • Process analysis and business analysis techniques.
  • Needs assessment, specification development, planning, and gap analysis.
  • Knowledge of:
    • TOGAF
    • ArchiMate
    • ITIL
    • COBIT
    • CISSP (or equivalent frameworks)
  • Experience with military C4ISR requirements capture, analysis, and specification development.

Key Skills

  • Requirements management
  • Stakeholder engagement
  • Systems and solution design
  • Technical communication
  • Systems integration and testing
  • Technology roadmap development
  • Problem-solving and analysis
  • Project coordination

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