Duties

• Head of TeC Branch responsible for planning and managing TeC Branch team and resources, and execution of Programme of Work
• Provision of specialist advice and support to Academy operations
• Coordination with other Academy Branches
• Technical leadership to projects and service
• Quality control of TeC Branch services delivery and outputs
• Communications and reporting to Academy leadership and Academy stakeholders
• Continuous improvement of TeC Branch services, products and platforms, data, and processes
• Lifecycle and obsolescence management oversight
• Technical coherence related to the Academy Learning Environment
• Technical issue, risk and dependency management
• Security compliance and CISPIA coordination, and compliance with Agency policy and procedures

Requirements 

• A minimum requirement of a Master's degree at a nationally recognized/certified University in a Computer and Information
• Technology science or engineering related programme and 5 years experience in designing, developing, integrating, securing, operating and maintaining a digital ecosystem that enables learning innovation, learning design and development, learning management, and learning delivery in an on premise and enterprise environment or equivalently complex digital ecosystem.
• A minimum of 5 years experience in managing a team of IT professionals, moderating technical discussions with multidisciplinary teams, overseeing (as technical lead) a large portfolio of IT projects and service delivery, and applying analytical and systems thinking to complex problems.
• Demonstrated experience managing and guiding resources (including outsourced resources), planning and prioritizing work, managing dependencies, issues and risks and ensuring quality.
• A minimum of 5 years of experience in system integration and build, testing, operations and maintenance, and technical coordination or lifecycle management within complex IT environments.
• Proven experience working across multiple technical domains, including applications, infrastructure, networking and cyber security.
• Experience operating in structured, policy-driven environments with defined governance and security requirements.
• At least 5 years of practical experience in developing systems design, planning requirements specification for military CIS/C4ISR systems or similar complex IT systems and driving the architecture to implementation and operations
• Sound practical knowledge and experience of service delivery and service provisioning policies, methodologies, processes and tools; familiarity with IT service management practices (e.g. ITIL).
• Recent experience with cloud computing services and SaaS, PaaS, and IaaS, virtualised environments or self-service laboratory solutions.
• Experience with system and network automation
• Experience supporting security accreditation and compliance activities.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders, build and manage strong partnerships
• Proven ability to effectively communicate orally and in writing, with good briefing skills.
• Experience working in a combined civilian and military organization
• Experience working in a large multi-national or international organization
• Experience in training, education or mission-support environments involving CIS systems.

Specific Working Conditions: must work from the NCI Academy office in Oeiras.